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Dynamics 365 Customer Insights

Getting started

Follow these instructions to get started using the Dynamics 365 Customer Insights APIs

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Sign-up for Customer Insights or login

Visit https://aka.ms/tryci to sign up and try Customer Insights

If you already have a subscription, login at https://home.ci.ai.dynamics.com/

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Enable APIs on your Customer Insights environment

Go to https://home.ci.ai.dynamics.com/

Navigate to the Permissions page under the Admin menu

Switch to the APIs tab and click the Enable button.

This will assign your environment a Primary and Secondary subscription key that must be used in the API requests. You may also regenerate the keys by pressing the Regenerate primary or Regenerate secondary buttons at the top of the page.

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Explore and try out APIs

Under the APIs tab on the Permissions page, click the Explore our APIs link

Select an API operation to try and click the Try It button

In the side panel that opens, select the drop-down labeled Authorization and choose implicit. This should automatically fill the Authorizationheader with a bearer token. Your subscription key will be automatically populated

Fill any necessary query parameters, scroll to the bottom of the panel, and click the Send button

The HTTP response will soon appear below

Next steps

With your API subscription key ready, you can now proceed to creating an App Registration in Azure.