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Dynamics 365 Customer Insights

Frequently Asked Questions

Q: How can I generate the client libraries myself?

A: You can find details on AutoRest client generation here.

Q: Where can I find sample usage?

A: Sample applications can be found on our GitHub: https://github.com/microsoft/Dynamics365-CustomerInsights-Client-Libraries

Q: Why does my OData request fail to find an attribute/property on my Customer entity?

A: The attribute name on the entity may not be what is expected. On the Unify -> Merge page in Customer Insights, edit the attribute in question (click the triple-dots) and verify that the Name field is what is being used (not Friendly Name).

Additionally, you can check the Search Configuration on your instance to make sure that the attribute is being included in search and/or filter (depending on the desired action). 

Q: Where can I report an issue?

A: For issues with the Customer Insights client libraries, please file an issue on the GitHub page:
https://github.com/microsoft/Dynamics365-CustomerInsights-Client-Libraries/issues

For issues with the API, please contact cihelp@microsoft.com